CRITERION Benchmarking

Jul 133 min read

4xi: Surveys, Research, Reports

Access to data and insights is essential for most organizations. What do your clients really think? What about your employees?

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Jun 154 min read

Brand Listening: Ever wondered what your clients and customers really think?

Brand listening is a proactive approach to understanding your clients' perceptions, needs, and expectations.

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Apr 19, 20235 min read

Benchmarking: How do I compare to others?

If you want to know how you compare, then, you need to compare yourself against your peers. What is benchmarking and why it matters in...

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Mar 9, 20234 min read

Data Is Meaningless Without Context and Action

Data and insights are the fuel for impactful decision making. In Customer and Employee Experience (CX and EX) strategy, data is an...

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