Tony JohnsonNov 145 min readInsights To Action: Make Your CX Data Work For YouWe believe in the power of the collective and in the power of intentional, data-driven decision making.
Tony JohnsonSep 183 min readCustomer Insights Matter! Customer Experience Survey, 2024We look forward to hearing from you and sharing the insights with you once you have completed the 2024 4xi CX Survey.
Tony JohnsonDec 14, 20225 min readFocus On People – and Don’t Let UpToday’s journey of experience is ever evolving and that is what makes it such an opportunity for differentiation. As we continue to move...