Customer Insights Matter! Customer Experience Survey, 2024
We look forward to hearing from you and sharing the insights with you once you have completed the 2024 4xi CX Survey.
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Tony Johnson
Oct 30, 20235 min read
Unmasking Customer Experience (CX)
I love Halloween – and I love Customer Experience (CX) even more. In the world of CX we often find valuable lessons in unexpected places....
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Tony Johnson
Sep 12, 20236 min read
Positivity is Contagious
I believe in the power of positivity and optimism. Not naïve, hope that everything turns out okay and close my eyes, positivity. But...
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Tony Johnson
May 8, 20235 min read
Be a CX Powerhouse Through Personalization
With all due respect to movie classic The Godfather, the line “It’s not personal, It’s strictly business” isn’t the best approach in...
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Tony Johnson
Jul 11, 20222 min read
4xi's Evolving Experiences© Employee (EX) and Customer Experience (CX) Strategy
4xi Global Consulting & Solutions is a boutique advisory firm focused on advancing the Human Experience (HX) in the away-from-home...
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4xi Global Consulting
May 27, 20222 min read
Better Together: CXO, Tony Johnson Joins 4xi's Advisory Council
Better Together: at 4xi Global Consulting and Solutions, we are inspired by the power of the collective and the innovation that brings to...
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