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Tony Johnson
Feb 126 min read
5 Practical Ways to Improve Your Customer Experience
5 tips to improve your customer experience. Improving customer experience will improve your sales and you customer retention.
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Tony Johnson
Feb 64 min read
Our Inaugural, Annual Customer Experience Survey Results 2024 Are Here!
We are proud to announce the release of our annual customer experience (CX) insights survey.
459 views
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Tony Johnson
Sep 18, 20243 min read
Customer Insights Matter! Customer Experience Survey, 2024
We look forward to hearing from you and sharing the insights with you once you have completed the 2024 4xi CX Survey.
209 views
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Tony Johnson
Oct 30, 20235 min read
Unmasking Customer Experience (CX)
I love Halloween – and I love Customer Experience (CX) even more. In the world of CX we often find valuable lessons in unexpected places....
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Tony Johnson
Sep 12, 20236 min read
Positivity is Contagious
I believe in the power of positivity and optimism. Not naïve, hope that everything turns out okay and close my eyes, positivity. But...
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Tony Johnson
May 8, 20235 min read
Be a CX Powerhouse Through Personalization
With all due respect to movie classic The Godfather, the line “It’s not personal, It’s strictly business” isn’t the best approach in...
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Tony Johnson
Jul 11, 20222 min read
4xi's Evolving Experiences© Employee (EX) and Customer Experience (CX) Strategy
4xi Global Consulting & Solutions is a boutique advisory firm focused on advancing the Human Experience (HX) in the away-from-home...
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4xi Global Consulting
May 27, 20222 min read
Better Together: CXO, Tony Johnson Joins 4xi's Advisory Council
Better Together: at 4xi Global Consulting and Solutions, we are inspired by the power of the collective and the innovation that brings to...
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