top of page

Search


Tony Johnson
Dec 26, 20248 min read
Igniting Evolution: What is Your Plan
So, let’s take a moment to step back and talk about where you are right now – and what you need to do next – to be ready for 2025.
85 views
0 comments


Tony Johnson
May 7, 20245 min read
Unlocking Hospitality: EX = CX
Becoming a commodity is a business death sentence in today’s evolving economy. It not only relegates you to competing on price alone...
147 views
0 comments


Tony Johnson
Sep 12, 20236 min read
Positivity is Contagious
I believe in the power of positivity and optimism. Not naïve, hope that everything turns out okay and close my eyes, positivity. But...
131 views
0 comments


Tony Johnson
May 8, 20235 min read
Be a CX Powerhouse Through Personalization
With all due respect to movie classic The Godfather, the line “It’s not personal, It’s strictly business” isn’t the best approach in...
122 views
0 comments


4xi Global Consulting
Feb 26, 20233 min read
Customer Service Academy Podcast with 4xi's Barbara Boden and Ann McNally
Barbara Boden, Managing Partner and co-founder, and Ann McNally from boutique advisory firm 4xi Global Consulting, share their insights...
134 views
0 comments


Simon Elliot
Sep 10, 20223 min read
The Great Resignation: Where did all the People Go?
During a recent client call, I was asked, “Where did all the people go?”. In context, they were referring to the drastic shortage of...
218 views
0 comments


Tony Johnson
Jul 11, 20222 min read
4xi's Evolving Experiences© Employee (EX) and Customer Experience (CX) Strategy
4xi Global Consulting & Solutions is a boutique advisory firm focused on advancing the Human Experience (HX) in the away-from-home...
90 views
0 comments


Tony Johnson
Jun 17, 20224 min read
The Spirit of 4xi: Cocktail Time?
At 4xi we believe in the spirit of entrepreneurship, freedom of expression, creativity, trying new things, and new directions. We’re...
49 views
0 comments

Tony Johnson
Jun 10, 20225 min read
4xiInsightsIn5: Meet me at the corner of Poirot and Columbo
Coaching and leading are most often about asking the right questions and about tenacity when it comes to understanding. This kind of...
176 views
1 comment


4xi Global Consulting
Jun 4, 20222 min read
4xi Launch Evolving Experiences©: The Power of Human Potential
Human Experience (HX) is the new currency of business. 4xi launches Evolving Experiences© - we believe in the power of human potential....
85 views
0 comments


4xi Global Consulting
May 27, 20222 min read
Better Together: CXO, Tony Johnson Joins 4xi's Advisory Council
Better Together: at 4xi Global Consulting and Solutions, we are inspired by the power of the collective and the innovation that brings to...
88 views
0 comments
bottom of page