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Writer's pictureTony Johnson

4xi's Evolving Experiences© Employee (EX) and Customer Experience (CX) Strategy

Updated: Oct 29, 2022


4xi Global Consulting & Solutions is a boutique advisory firm focused on advancing the Human Experience (HX) in the away-from-home markets: at work, in education, at rest, and at leisure. Our team of senior leaders, and industry and functional experts are available to support your Employee (EX), and Customer Experience (CX) Strategies.


CLIENT ORGANIZATIONS | SERVICE PROVIDERS | INNOVATORS | ACCELERATORS


TONY JOHNSON IS 4xi's CHIEF EXPERIENCE OFFICER AND LEADS OUR EVOLVING EXPERIENCES© PRACTICE FOCUSED ON TRANSFORMING THE HUMAN EXPERIENCE (HX), AND BUSINESS PERFORMANCE THROUGH EMPLOYEE (EX) AND CUSTOMER EXPERIENCE (CX).


EMPLOYEE EXPERIENCE STRATEGY Creating am EX strategy hand in hand with your business imperative, sharing, learning, teaching, and tools. CUSTOMER EXPERIENCE STRATEGY Focus on your customers and their needs, and how you drive optimum levels of experience, satisfaction, and loyalty. CULTURE CHANGE Embracing a Human Experience, a people-first approach requires engagement and winning hearts and minds. TRAINING & PLAYBOOKS Feet on the ground practical training and support for your team, and the materials that memorialize the strategy. MEASUREMENTS OF SUCCESS No program can be successful without the correct measurements and data that align with your imperatives.

Elevate© is a platform that gathers data and insights from your operations in real-time giving you visibility like never before. OPERATIONS | AUDIT | EMPLOYEE EXPERIENCE (EX) | CUSTOMER EXPERIENCE (CX)



"WHEN YOU PLACE PEOPLE AT THE CENTER OF EVERYTHING YOU DO, THE MOST AMAZING THINGS ARE POSSIBLE."


HUMAN EXPERIENCE. EXPERIENCE MATTERS!

Meet OUR TEAM and learn more about how we can support your business, BOOK A CALL to explore how we can help you, or email us at hello@4xiconsulting.com

 

4xi: Inspiring a brighter future, together.

4xi Global Consulting & Solutions is a team of talented leaders from both the client-side and service provider side creating an impact on the Human Experience (HX) for people at work, in education, rest, and at leisure.


We believe in a people-first, experience-led philosophy, whether client, employee or guest – their experience is the fundamental foundation of success.

We work with corporations, service providers, and innovators:

  • Strategic Advisory & Special Projects (SPx)

  • Headquarters Fractional Support On-Demand

  • Evolving Experiences© - Employee (EX) & Customer Experience (CX)

  • Design4Life©: Environmental, Physical, and Experiential Design

  • Global Amenities Strategy, Design & Operations

  • TRUE NORTH©: Strategic Partnership & Growth

  • Explorers Innovation Directory: Gateway to Innovation

  • Sustainability Simplified©: Supply Chain & Innovation

  • Market Research Reports & Benchmarking

 

4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy.

San Francisco | New York | Orlando | North Carolina | Philadelphia | Seattle | Silicon Valley | Dallas | Santiago | London | Tokyo

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